Terms of use

Last updated: April 23, 2020

Information we collect

Software users

When you sign up for an Okeh account, you give us some personal information like your phone number. If you choose to authorize your account using your Google email address, your email address is retained for authentication purposes.

We use commonly-used internet technologies like cookies and Google Analytics to track and analyze site visitors and customer interactions.

Your Okeh account activities and IP address are logged when you are logged-in to your account, as are many of your actions related to the services provided inside your account.

Widget users

Widget users' information who complete a booking are collected and stored within our secure database and file storage areas.

We use commonly-used internet technologies like cookies and Google Analytics to track and analyze site visitors and customer interactions. Widget users' logs are kept to track site usage, statistical information on technical capabilities and version numbers, and behavioral tracking. No Personally Identifiable Information (PII) is recorded through these technologies.

How we use your information

Third party disclosure

We may disclose your personal information to these types of third parties for the purposes described in this privacy policy (for purposes of this section, "you" and "your" refer to both customers and visitors unless otherwise indicated):

  • Our service providers: We may share your information with service providers who help us provide and support our services and other business-related functions. Examples are hosting data, payment processing, performance analytics, technical support, and third-party agencies helping to enhance our service offerings. These third parties are contracted to use any personal information in a manner consistent with this privacy policy.
  • Third party authentication: We may share your information when requested by you as an account creation or login authentication, for example, through Google, or as an integration authentication.
  • Advertising partners: We may use third party advertising services that collect personal information about usage, location, and demographics for the purpose of analysis and management for our advertising. We do not sell or provide any data. We use cookies and other tracking techniques like pixels and linked scripts to collect information about usage to enhance our features and target our advertising.
  • Legal: Legitimate law enforcement, regulatory, government, court, or other third party as a result of a lawful request or order, or to protect you or us from fraud.
  • Future business partners: In the event of a sale, reorganization, acquisition, or other transfer of ownership, any third party agent will be subject to this privacy policy.

Software users

Okeh uses your information as part of your requested services as an Okeh user. For example, if you have elected to use our integrated login types such as Google to authenticate your login, your saved information will be used to authorize your login.

Okeh may send you email messages on a regular basis to keep you apprised of your membership status, and inform you of new products and services, newsletters, and other marketing materials. If you wish to unsubscribe from the emails, you can click the Unsubscribe link at the bottom.

We may use your information to improve our web site, services, and advertising. Okeh does not sell, share, rent, or trade any information, including your email address and any information from integrated login types, with third parties for their promotional purposes. We may share information collected with third parties that work on our behalf for service improvement and analysis, or as may be required by law.

Widget users

Okeh does not access, view, sell, share, rent, or trade any information collected for any purposes aside from naturally occurring exposure as a result of customer support, fraud prevention, or other maintenance activities, or as may be required by law.

Your personal data

Access to personal data

You can access, correct or delete your personal data. To inquire about your personal data, you can contact us at info@okeh.ca

Limiting the use and disclosure of your personal data

Okeh users can manage the account and profile settings within the account, or you may contact us for assistance directly by emailing us at info@okeh.ca.

We respond to all requests from those wishing to exercise their data protection rights in accordance with applicable data protection law. We may ask you to verify your identity in order to help us respond efficiently to your request.

Inquiries & Complaints

Okeh commits to resolve complaints about our collection or use of your personal information. Contact our customer support staff at info@okeh.ca

Legal disclosure

Okeh may be required to disclose personal information to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Last updated: April 23, 2020

Your privacy is important to us. Your information represents your trust in our organization and this page is intended to help you understand what we collect and what we do with it.